How to create a return order on MC Seller?

Updated at August 28th, 2023

Q: How to create a return order on MC Seller?

A: Go to "Order" page on MC Seller → Select order type: Orders  Select a customer → Go to "Search" page → Select the reference of the product that is being returned → Enter the quantity being returned by using "Minus -"→ OK → Tap "Next" to place a return order → Go to "Cashier" page and select a payment method →  Enter the refund amount to the customer → Tap "Finish" to complete the return order



Q: How to view the refund to the customer in the payment record on MC Boss?

A: Go to "Document" page on MC Boss→ Tap "Cash journal" → View today's payment records


Delete

Kind tips

The quantity of returned products will be restocked on MC Boss after successfully placing the return order.


Delete

After a return order is placed on MC Seller, how to deduct the amount owed with the refund amount?

Click here to find out


Delete

How to issue credit note for a return order?

Click here to find out


Was this article helpful?