Q: How to check if the defective warehouse feature is activated?

A: Follow the path below. You should see “Defective” under Product Attributes. If not, please contact us to activate the feature.

Path: “More” → Settings → Product Attribute → “Defective”

Q: How to return products to the Defective Warehouse?

A: When placing an order, you can select the return destination as shown in the image below.

Path: Enter negative numbers in the blue section (negative sales order = return order; negative purchase order = supplier return order) → Click “。。。” at the bottom left corner of the order page → Returned Destination → Defective goods warehouse → Keep selection if needed

Q: How to check the inventory in the "Defective Goods Warehouse"? Where can I view statistics for defective products?

A: As shown in the image below, a "Defective Goods Warehouse" will automatically appear in the the product inventory. A "Defective History" will also be available in the supplier profile.