Q: How to check if the defective warehouse feature is activated?

A: Follow the path below. You should see “Defective” under Product Attributes. If not, please contact us to activate the feature.

Path: “More” → Settings → Product Attribute → “Defective”

After enabling this feature, please make sure to grant MC Seller the following permissions:

• Allow Sales from Other Warehouses
• Access to Stock for the Defective Goods Warehouse
• Allow Returns

Q: How to return products to the Defective Warehouse?

A: When placing an order, you can select the return destination as shown in the image below.

Path: Enter negative numbers in the blue section (negative sales order = return order; negative purchase order = supplier return order) → Click “。。。” at the bottom left corner of the order page → Returned Destination → Defective goods warehouse → Keep selection if needed

Q: How to transfer products from the Defective Goods Warehouse to a normal warehouse?

A: As shown in the image below, create a Transfer Order and select the Defective Goods Warehouse as the source warehouse. Then, select the destination warehouse to complete the transfer.

Q: How can I check the transfer order history?

A: As shown in the image below, you can view the transfer order history in both MC Boss and MC Seller. Simply go to the Order page and filter the order type by Transfer Order.

Q: How to check the inventory in the "Defective Goods Warehouse"? Where can I view statistics for defective products?

A: As shown in the image below, a "Defective Goods Warehouse" will automatically appear in the the product inventory. A "Defective History" will also be available in the supplier profile.

On the Product page, you can select the Defective Goods Warehouse to view its stock.

On the Client page, switch to the Supplier tab to view the defective goods records.