How to collect customer payment (cashier) on MC Seller?

Updated at September 8th, 2023

Q: How to collect customer payment (cashier) on MC Seller?

Q: How to collect payment in the cashier on MC Seller when customer is in arrears?

A: Go to the “Order” page on MC Seller → Select document type: Orders → Select the customer→ Tap Cashier (There are 3 methods)

*Need to allow MC Seller account have permission of  "Cashier checkout permission" on MC Boss.


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Method 1: Direct payment collection

Select payment method → Enter amount and tap OK → Tap OK to confirm→ Tap OK on top right corner to save 

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Kind tips

Collecting payment directly, the system will deduct the amount of the oldest order directly.



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Method 2: "Manually paid account balance" (by entering the amount)

Enable "Associate with unpaid orders" ( Manually paid account balance) → Tap "Enter the amount" → Select payment method → Enter amount and tap OK → Tap Next → Select order to be paid→ Tap OK on top right corner to save 

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Kind tips

When you use "Manually paid account balance", it will show you unpaid orders. You can select any orders to be deducted.



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Method 3: "Manually paid account balance" (by selecting order)

Enable "Associate with unpaid orders" ( Manually paid account balance) → Tap "Select balance order" →  Select order to be paid→ Tap Next → Select payment method → Enter amount and tap OK → Tap OK on top right corner to save 

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Kind tips

The amount collected must be equal to the amount of the order selected. (Total receipt = Balance arrears)


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How to set "prohibit/allow MC Seller to process payment on cashier" on MC Boss?

Click here to find out


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How to collect customer payment (cashier) on MC Boss?

Click here to find out


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