Q: How to view the detailed records of products received and delivered on MC Boss? A: Go to MC Boss → Tap on 'Product' → Tap on the top-right '≡' icon → Slide to the bottom, enter 'Received' or 'Delivery' management → Select the date → The list will be displayed How to set order delivery (partial/full delivery)? Click here to view    ...

Q: How to share an order by copying link on MC Boss/MC Seller? On MC  Boss👇🏻 A: MC Boss → choose client → click on top-right corner"°°°" →  copy link → paste on WhatsAPP or We chat…etc On MC  Seller👇🏻 A: MC Seller → History page → choose a client → copy link → paste on WhatsAPP or We chat…etc   Kind tip Sharing order is valid for 7 days; after 7 day...

A：How do I change the associated warehouse/shop for an MC Seller on MC Boss?B：More → Account management → choose MC Seller → Scroll down at the Detail page and change shop at “Associated with ….”   ...

Q: When placing an order on MC Seller, I couldn't find a customer who had not been deleted. What's the reason? A: The customer might be deactivated. You can search for customers on MC Seller and check " Include deactivated " to find deactivated customers. Then you can activate them on MC Boss and place orders normally.   The blue end operation is as...

Q: How do I import products from another MicroStore to MC Boss? A: Click the share icon in the upper right corner of the MicorStore product page → Import to My Store → Complete the product information on MC Boss→  Save Kind tips The number used to log in to the MicroStore and MC Boss must be the same mobile number    ...

A: How can I display images for each category on the MicroStore main page? B: MS Manager → My store → MicroStore → Category section → TypeB → Save   The effect is as follows 👇🏻...

Q：How to Apply One Staff Account’s Permissions to Other Staff Members in MC Boss A： MC Boss → Account Management → Select a staff account as a benchmark → Set up permissions → Apply to other staff → Select staff members to apply permissions to → Save✔️     Q：How to create a new staff account permission template?  A：In MC Boss  Select a staff account...

Q: How can I require sales staff to fill in the VAT NO. when creating or editing a customer? A: Follow the steps below: Steps: MC Boss → Settings → Others → Advanced settings → OK → VAT NO. → Save   🔵 Effect on MC Seller👇🏻...

Q: How to Fix Not Secure Website Warning of my Custom Website URL on MS Manager?  A：MS Manager → My store → Website → Edit → Custom Website URL → Custom Web Address → Check error and click a specific button to refresh settings...

Q: How to control the quantity of products pre-sale on MC Boss? A: Go to MC Boss → Tap More → Settings → Order control → enable ‘Quantity available for pre-sale’ and ‘Enter the available pre-sale quantity(x1) → save How to use pre-sale orders on MC Seller? Click here to view   ...

Q: How to create Supplier category on MC Boss? A: Go to MC Boss → Tap More → Settings → Supplier category → choose a category → Modify  → Name Main Category → tap'+' to add category → Finish Reminder While categories are in use, they cannot be deleted; only the name can be modified.     Q: How to apply Supplier category on MC Boss? A: Go to MC Boss ...

Q: I added a picture attachment to my customer's order. Can the customer view it himself? A: Yes, that's possible. You need to enable the function of displaying "Image attachments" to customers on MC Manager first, so that your customers can view them in Microstore. Step 1: Enable the function of displaying "Image attachments" to customers on MC Man...

Q：How to set offline payment orders include tax by default on MS Manager？ A：MS Manager → More → Settings → Order&payment → Offline ayment orders include tax by default  ...

Q: Why is the MicroStore order automatically set to shipped after it is confirmed? A: Because the customer did not enter the delivery method when checking out, the MicroStore will automatically default to shipping after the order is confirmed.A:  Q: How can I make it mandatory for MicroStore customers to fill in the delivery method when placing an o...

Q: How to create customers on MC Boss? A: MC Boss → Create new client → Enter client's country and VAT number or skip → Fill in client information (Name and Mobile number are required)   Kindly tip  If you have saved clients' phone numbers in MC Boss, then they won't need to send an application to access your MicroStore.    How to set country or pho...

Q：How to I request access to the App Store Connect API? A：Log in Apple development account → Users and Access → Integrations → APP Store Connect API → Request Access → Agree → Submit...

❗️If you want to upgrade your Exclusive App to the latest version to include new features or bug fixes you need to agree to the latest iOS App Store legal agreements. This process takes about 10 minutes and typically needs to be renewed every 2 to 3months. Follow the steps below to agree to the latest iOS App Store legal agreement. Once completed, c...

Q: How can I check which products are best-selling within a period of time according to customers' ABCD levels? A: It's very simple. You can operate it on the MC web as shown below: Steps: Use a computer to enter the MC web version → Products → Select Customer scale→ Sort by "Best seller (quantity) descending" → Select the period of time you want to...

Q: My supplier also uses the MC APP. Can I import stocks by scanning the QR code with one click?  A: Yes, you can. Both MC Boss and MC Seller work. Please follow the steps below. 🌟 Suppliers need to provide  the QR code on Sales order Steps: Open the sales order → click "QR codd of electronic receipt" →  Share the QR code to your customer 🌟 Import p...

Q: How can I quickly import products via passcode on the MC Boss/MC Seller? It’s very simple. First, ask the supplier to share the order and copy the passcode from the shared order. Then, follow the steps below to open MC Boss/MC Seller, paste the passcode, and complete the product import.   Step 1: Copy Passcode on Shared order Click the share orde...

Q: When placing an order, I want to sort the items in the shopping cart by category, for example: 3 tops, 4 pants, and 2 skirts, all arranged together. How can I do this? A : Yes, on the order page, select "Category" in sorting method, and the products will be automatically sorted by category. Path: MC Seller → Open order → Select "Category" in sort...

Q: I want to see what products are purchased in each category in a customer's order and view them grouped by category. How can I do that? A: It's very simple. Open "Grouping" in the document details and select the category dimension you want to view. The product list will be automatically grouped and arranged. Steps: MC Boss / Seller document page →...

Q: Sales person wants to check which customers have placed orders for a certain reference number. How can I find it? A: On the "History" page of MC Seller, enter the reference number to easily view the purchase orders of the day (or a certain period of time) Path: MC Seller → History → Click on the upper left corner "Order number/Client/Supplier" to...

Q: When creating a product, can I also create the category/supplier/material composition/packing content at the same time? A: Yes, MC Boss needs to open the permissions first, as shown below:  Steps: MC Boss → More → Settings → Others → Advanced settings → OK → Turn on "Allow to create categories, …..when adding or modifying products or customers" →...

Q：How do I know who has viewed the product? Q：Are there history of customers browsing products? Q：How to See Visitor Records of Products on MS Manager? A：MS Manager → Products → choose product → “Visitors” page  How to View Visitor History Data on MS Manager Click here to view article  ...

Q: How to enable sold out mark on MC Seller? A: Go to MC Seller  → Tap More → Settings → Product details display mode → find Show “sold out” mark → enable “Reminder” → Tap “ ⟨ ” to save    After setting, when stock is 0, the display looks like this. 👇🏻:   How to directly see product prices/stock while searching for products on MC Seller? click here ...