Your items are now created, and you have carefully planned the presentation of your window.
Your MicroStore is ready to receive orders from your customers.
No rush!
Here is a module that will guide you step by step to place, check and validate your first orders.
MS Manager Login
How to link MS Manager account and login?
Order Management in MicroStore
How do I place an order in my MicroStore using the green app like a customer? (2 min)
Exercise
Exercise
Memo: How to process a MicroStore order?
- Access your pending orders in the MS Manager app.
- Never immediately validate an order without prior verification.
- Open the order details to view the information.
- Click on the 「…」 at the top right, then select 「 Edit Order 」.
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Adjust the necessary information :
- Items
- Delivery costs and method (to be created in MC Manager )
- VAT
- Save the changes .
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Contact the customer to request payment:
- Send your bank details
- Or use another payment method (previously created in MC Manager)
- Wait for payment to be received or confirm the order if you choose to pay in advance.
- Go to MC Manager tab「 Documents 」to find the order and click on it → 「…」 → then proceed to payment (button「 Payment 」or「 Checkout 」).
- Deliver the order in MS Manager : Go to 「 Orders to Deliver 」→ Click on the order → 「…」→ Mark all shipped
- If you have a tracking number , add it. Otherwise, click 「 Cancel 」to skip this step.
How can the manager control orders? (4 min)
Written materials with step-by-step instructions
🌟🌟🌟 Please note that this content is supplementary material. You do not have to read everything to move on to the next part of the training.
Here is a written support covering all the steps seen in the video . Do not hesitate to refer to it if in doubt, as many times as necessary.
If you have any questions, you can write to us on your WhatsApp or WeChat training group. We will be happy to help you.
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